Chain of Communication

We know that during the course of the year, everyone may see things that may no seem right or may seem unfair to your child or other members of the club. We want you to make us aware of your concerns so that we can correct them, or a the very least, offer an explanation. Based on years of experience, we have established a means of handling these issues effectively and efficiently.

Parents are asked to strictly adhere to the following KC Prime Soccer Club Chain of Communication

1st Step:
Discuss with the Coach. This may not always be easy, but it must be the first step. Follow up your communication with an email. Coach’s emails are listed on the website:

2nd Step:
Discuss with the Age Group Director. Follow up your communication with an email. Age Group Directors will be listed on the website with their corresponding phone numbers and email addresses.

3rd Step:
Discuss with the Director of Coaching. Follow up your communication with an email. 

All players and parents should adhere to a 48 hour post match cooling off period before communicating with a coach.